What is quality and operation?

Keith685

Quality is a measure of excellence or a state of being free from defects, deficiencies and significant variations. It is brought about by conformance to requirements. Operation is a process or series of activities directed toward some end. It is the manner in which something functions or works.The two concepts are related in that quality is a requirement for operation. That is, in order for something to operate properly, it must meet certain quality standards. For example, a car must be of a certain quality in order to operate properly. It must have a certain level of performance, be free of defects, and so on. Quality is thus a necessary condition for operation.However, the two concepts are not the same. Quality is a static concept, while operation is a dynamic concept. Quality is a measure of how something is, while operation is a measure of how something works. Quality is a property of a thing, while operation is a function of a thing.

redlion362

There are many definitions of quality, but one common thread is that quality is the degree to which something meets or exceeds customers' expectations. In other words, quality is how well something performs its intended function.

Operations is the process of turning inputs into outputs. In business, operations comprises all the activities that create and deliver the company's primary products and services. Typically, these activities are grouped into four categories:

production or manufacturing
distribution
customer service
-administration

smallbutterfly

There are a few definitions of quality, but in general it can be defined as "the degree to which a product or service meets or exceeds customer expectations."

In the context of manufacturing and business, operations are the processes and resources that are used to produce a good or service. The goal of quality operations is to ensure that these processes and resources are effective and efficient, and that the resulting product or service meets or exceeds customer expectations.

There are a variety of tools and methods that can be used to measure and improve quality, including quality control charts, process capability analysis, and six Sigma.