Amazon's approach to product development and product management is customer-centric. Amazon starts with the customer and works backwards. This means that every decision made during the product development and product management process is based on what is best for the customer.
Some of the key things that Amazon does to make sure that their products are customer-centric include:
Amazon uses customer feedback to drive product development and improve customer experience.
Amazon has a team of customer experience experts who work to understand customer needs and desires.
Amazon regularly tests new products and features with customers before making them widely available.
Amazon has a culture of continuous improvement, which means that they are constantly looking for ways to improve the customer experience.
Amazon is willing to make bold bets on new products and features, even if there is some risk involved.
You can read more about Amazon's approach to product development and product management here:
https://www.amazon.com/gp/goldbox/ref=nav_top_gb?ie=UTF8&node=172282