An Information Technology Management role is responsible for planning, organizing, controlling, and leading the information technology (IT) related activities of an organization. This involves ensuring that an organization's IT systems meet its technological needs, as well as mitigating and eliminating risks associated with IT operations, security, and maintenance.
The specific roles and responsibilities of an IT Manager may vary depending on the size and type of organization, but typically include the following:
Designing, developing and implementing an IT strategy and roadmap that aligns with the organization's business objectives.
Ensuring the day-to-day management, maintenance and stability of the IT infrastructure, such as network, systems, and applications.
Monitoring, troubleshooting and maintaining the availability, performance, security and associated services of the IT systems to ensure optimal performance.
Creating and maintaining security policies and procedures for the organization’s IT infrastructure.
Developing and managing the IT budget and resources for the organization.
Managing the acquisition, installation, and upgrade of IT systems, applications, and hardware.
Working with vendors for purchase, maintenance and support of software and hardware.
Providing support and advice to staff regarding IT use and issues.
Coordinating projects and assignments for IT personnel.
Evaluating and recommending new and emerging technologies that may improve the organization's IT operations, capabilities and performance.
For more information regarding the roles and responsibilities of an Information Technology Management position, please refer to this resource.