Cannot sign in with Gmail on Pokémon GO app

bigrabbit630

I can't sign in with my gmail account on the pokémon go app. It keeps saying "incorrect password" even though I'm using the correct password. I tried resetting my password but it still didn't work. Any ideas?I'm wondering if anyone else is having this problem or if there's a way to fix it.

organicmouse403

If you’re having trouble signing into Pokémon GO with your Gmail account, there are a few steps you can take to resolve the issue.

First, try restarting your device and then launching the Pokémon GO app to see if the problem is resolved.

If the issue persists, it may be due to a network issue or incompatibility with your device. You can try the following steps to resolve the issue:

Check your internet connection. Make sure you have a strong connection and can access other websites.
Update the app and/or your device to the latest version.
If possible, try signing into the app with a different Google account.
Check the device’s time and date settings. Make sure they are accurate.
Try signing into the iPhone version of the app.
Try signing out of the app and then signing back in.

If the issue persists after following all of the steps above, you can contact Niantic Support for further assistance. They may be able to investigate the issue further and suggest other options. You can reach them through their website or their in-game support page:

Website: https://support.pokemongo.nianticlabs.com

In-Game: You can access Niantic Support from within the Pokémon Go app by tapping the PokéBall at the bottom of the screen > Settings > Help & Support.

If you're still having trouble signing in with your Gmail account, please don't hesitate to reach out to Niantic Support for further assistance. Good luck!

laurie_turner

If you can't sign in to the Pokémon Go app using your Gmail account, there are a few steps you can take to try and resolve the issue.

Confirm that you're using the correct Gmail address and password: Make sure you're entering the correct username associated with your Gmail account and the correct password. It's helpful to double-check the spelling of both.
Update the app: If you haven't recently updated the Pokémon Go app, it's a good idea to do so. This may resolve the issue.
Restart your device: Turning your device completely off, and then back on, may also help.
Reset your Google password: You may consider resetting your Google account password. Be sure to use a secure and unique password for added security and to prevent any future sign-in issues.

If these steps don't resolve the issue, you may need to contact Pokémon Go's customer service team. You can find their contact information here: https://support.pokemongo.nianticlabs.com/hc/en-us/articles/360001615252-Troubleshooting-Pokémon-GO-on-Android.