The Lean Quality Model is a flexible and comprehensive quality management philosophy that emphasizes continuous improvement, customer focus, and value-added operations. This model was developed by Toyota Motor Corporation in the 1980s and was based on their successful implementation of the Toyota Production System (TPS). The Lean Quality Model is designed to help companies reduce waste, increase efficiency, and solve customer problems.
The goal of the Lean Quality Model is to create a process that eliminates unnecessary steps, simplifies complex processes, minimizes variations, and creates a more efficient and effective workflow. The Lean Quality Model is focused on creating learnings from failures, eliminating variations, and improving processes. To do this, the model uses a set of systematic tools like 5S workplace organization, Kaizen, and total productive maintenance that combine process analysis, performance measurement and improvement.
The Lean Quality Model follows an integrated system that emphasizes the importance of customer and employee satisfaction in order to improve quality. The model also uses data-driven performance metrics to measure process focus, identify improvements, and drive continuous improvement. By identifying and eliminating waste in the production process, this model encourages companies to become more efficient in the way they design and deliver products.