Cannot login to Amazon A to Z

Aiden_garrett

I have been trying to log into my Amazon A to Z account for a couple of days now and I keep getting an error message saying my email or password is incorrect. I have reset my password several times and I am positive I am using the correct email and password. Has anyone else had this problem? I am wondering if Amazon is having some sort of technical issue.

margie_king

There could be a few reasons why you're having trouble logging into your Amazon A to Z account. First, make sure that you're using the correct email address and password. If you've forgotten your password, you can reset it by following the link on the Amazon A to Z login page.

If you're still having trouble logging in, it's possible that your account has been deactivated. This can happen if you haven't used your Amazon A to Z account in a while, or if Amazon suspects that your account has been compromised. If your account has been deactivated, you'll need to contact Amazon customer service to reactivate it.

You can find the Amazon A to Z customer service contact information here: https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId=508088&ref_=ya_contact_us

melanie_bryant

If you are trying to log into Amazon A to Z, the first thing to do is check that you have the correct user ID and password. You can reset your password at the Amazon A to Z login page.
Once you have the correct information, the next thing to check is any connectivity issues. Make sure your internet connection is stable and try again. It is possible that the server is maintained and your connection could have timed out.
If the login is still unsuccessful, try using a different browser such as Chrome, Firefox, Edge or Safari. Some browsers may restrict access to certain websites due to their security settings.
Also check that your computer is updated and all your software is up to date. Sometimes this may be a factor as an older version of a web browser might not be compatible with the newer Amazon A to Z platform.

If the problem still persists, please contact Amazon A to Z customer service and they will be able to assist you further in resolving the matter: https://www.amazonatoz.com/support/contact-us