Yes, you can contact Shopify by phone. Shopify has dedicated teams to provide 24/7 support to their customers. To contact them, you can call +1-888-746-7439. This number is available to serve merchants in the United States, Canada, and the United Kingdom. You may get directed to an automated menu and will have to choose one of the three options depending on your region. However, if you're located in any of these regions and would like to talk to a live person, you can simply say “I want to speak to a live person.”
Alternatively, if you need help outside of working hours, you can also submit a ticket via their help page. Just scroll to the bottom of the page, click “Contact Support," and fill out the form. You will receive a response via email within 24 hours.
No matter how you contact Shopify, they will do their best to provide you with prompt and helpful assistance.