Dropbox is not responding

Blackdog386

Dropbox is a cloud-based file storage and synchronization service. It allows users to create a folder on their computers, which is then synchronized with the Dropbox servers and other computers on which the user has installed Dropbox. Recently, I have been having an issue where Dropbox errors on startup. This has been happening for the past few weeks. I'm not sure why this is happening, but I would like to fix it.Has anyone else been having this issue? Does anyone know how to fix it?

biglephant

There are a few reasons why your Dropbox might be erring on startup:

One reason could be that the most recent version of the Dropbox app isn't compatible with your computer's operating system. You can check to see if there's a new version of the app available by going to the Dropbox website and clicking on the "Download" button.
Another reason could be that your computer's anti-virus or firewall software is interfering with Dropbox. To fix this, you'll need to add Dropbox to your anti-virus or firewall software's list of trusted programs.
A third reason could be that some of the files in your Dropbox are corrupt. To fix this, you can try uninstalling and then reinstalling the Dropbox app.

If you're still having trouble, you can contact Dropbox support for more help.

lee_gomez

Dropbox usually errors on start up when there's a problem with syncing a large number of files in your account. Here are a few potential reasons why that might be happening:

Poor internet connection - If you have a slow internet connection, it could be affecting the speed of syncing multiple files to Dropbox.
Too many files in the account - When you have too many files in your Dropbox account, it can cause files not to sync properly.
Corrupt file - If you have a corrupt file that's causing Dropbox to error, you can try deleting and re-uploading it or using the trashed file recovery feature to get rid of the corrupt file.
Antivirus or Firewall software - Sometimes, your security software could be blocking Dropbox from working properly. Try turning it off and then restarting Dropbox.

If you continue to have issues with Dropbox errors on startup, it's best to contact the Dropbox Support Team. They'll be able to help provide further troubleshooting steps or account specific help. You can reach out to them here: https://www.dropbox.com/support.