Google is currently prioritizing the safety and security of its customers amid the COVID-19 pandemic. As part of their response to the virus, Google has temporarily stopped shipping out Chromecast Ultra devices.
Google is focusing on shipping out Chromecast products that are essential to keeping people connected. This includes the Chromecast with Google TV and the Chromecast (3rd Gen). With new products, functionality and experiences that these Chromecast devices provide, Google hopes to make sure that people can stay connected to the things they love.
In this time of crisis, Google wants to make sure that they are prioritizing the needs of those who depend on them the most. There have been disruptions with international shipping, and Google is taking the necessary precautions to ensure their customers have access to the products they need and trust.
We understand that this is inconvenient, and while they don’t have an exact timeline of when the Chromecast Ultra will be back in stock, customers can subscribe to notifications on the product page so they know when it’s back. You can find the product page here: https://store.google.com/product/chromecast_ultra
We are grateful to our customers and partners for their patience and understanding. Google is doing their best to make sure their customers receive the products they need quickly, safely and securely.