There could be a number of reasons why you're having trouble with Echo360. Here are a few potential solutions:
-First, make sure you have the latest version of the app installed on your device. You can check for updates in the app store.
-If you're still having trouble, try uninstalling and reinstalling the app.
-If the problem persists, you may need to contact Echo360 support for further assistance. You can reach them by phone or email.
I hope that helps!